Terms of Service * Privacy Policy

Welcome to the corporate website of HQ-translate s.r.o., a limited liability company, incorporated under the laws of the Czech Republic. By accessing or using our website at www.hq-translate.com (the "Site"), you signify that you have read, understand and agree to be bound by these Terms of Service and Privacy Policy ("Terms of Service/ToS", "Privacy Policy/PP" or "Agreement").

Information Collection

When you visit the Site and/or make an order, you provide us with your personal information you knowingly choose to disclose, such as your name, your email address, and any other personal or preference information that you provide to us. Making an order with us, you also disclose to us the content of the documents / software / websites / files you want us to localize into foreign languages.

HQ-translate s.r.o. does NOT rent, sell, or share personal information about you with other people or nonaffiliated companies except to provide products or services you've requested, when we have your permission, or under the following circumstances:

  • We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;
  • We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of HQ-translate website's terms of use, or as otherwise required by law;
  • We will transfer information about you if HQ-translate s.r.o. is acquired by or merged with another company. In this event, HQ-translate will notify you before information about you is transferred and becomes subject to a different privacy policy.

The financial information that you enter on the payment gateway to purchase HQ-translate translation services is not stored by HQ-translate, but, instead, is retained by our payments processing vendor for the purpose of processing credit card payments made to HQ-translate s.r.o. That information is safeguarded with appropriate security, and it will not be used for other purposes.

Use of the Information Obtained

HQ-translate s.r.o. may occasionally use your name and email address to send you notifications regarding new services/promo-prices offered by HQ-translate that we think you may find valuable.

HQ-translate s.r.o. may set and access HQ-translate cookies on your computer. A cookie is a piece of data stored on the user's computer tied to information about the user. The cookies we use terminate once the user closes the browser.


HQ-translate s.r.o. uses outsourcing - jobs are distributed to our freelancers via the Internet. If you disagree with such handling of your orders, upon your request we will process them in-house and may sign a Confidentiality agreement protecting you from any information leakage or unnecessary circulation.

Changes to these Terms of Service and Privacy Policy

We reserve the right, at our sole discretion, to change, modify, add, or delete portions of these Terms of Service/Privacy Policy at any time without further notice. If we do this, we will post the changes to these ToS/PP on this page and will indicate at the bottom of this page the date these terms were last revised. Non-material changes and clarifications will take effect immediately, and material changes will take effect within 30 days of their posting on this site. Your continued use of the Service or the Site after any such changes constitutes your acceptance of the new ToS/PP.

Contacting the Website

If you have any questions about these Terms of Service or Privacy Policy, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it.

Privacy Policy version as of 01.11.2016